Terms & Conditions
The terms that guide your use of our site
These Terms & Conditions (“Terms”) govern your access to and use of the Unity Harbor House website, including its pages, forms, online applications, resident portal, payment features, chat features, and other services made available through the website (collectively, the “Site”).
By accessing or using the Site, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please do not use the Site.
1. Use of the Website
Unity Harbor House provides this Site to share information about our organization, housing pathways, residences, resources, and application processes, and to provide access to certain online services.
You agree to use the Site only for lawful purposes and in a manner that does not interfere with the Site's operation or infringe upon the rights of Unity Harbor House or others.
Eligibility to Use the Site
By using the Site, you represent that you have the legal capacity to enter into these Terms and that you will comply with all applicable laws. If you use the Site on behalf of an organization or another person, you represent that you are authorized to act on their behalf.
You agree not to:
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Use the Site for unlawful, fraudulent, abusive, or misleading purposes
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Submit false, misleading, or intentionally incomplete information
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Attempt to gain unauthorized access to accounts, systems, or information
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Interfere with the security, functionality, or operation of the Site
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Introduce malicious software, code, or other harmful material
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Use automated means to improperly access, copy, scrape, or collect Site content
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Impersonate another person or organization
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Use another person's account or credentials without authorization
Unity Harbor House reserves the right to restrict or suspend access to the Site when reasonably necessary to protect the Site, its users, residents, staff, or community.
2. Housing Information and Applications
Information provided through this Site is intended to help visitors understand Unity Harbor House and its housing pathways, including Youth Transitioning to Independence, Women & Children, and Men’s Sober Living.
Submitting an application through the Site does not guarantee acceptance, placement, residency, or availability of housing.
Housing availability, eligibility requirements, application procedures, and other program details may change over time. Submission of an application does not create a housing agreement, landlord-tenant relationship, residency relationship, or other contractual relationship unless and until a separate written agreement is entered into.
Applicants are responsible for providing information that is truthful and accurate to the best of their knowledge.
Unity Harbor House may request additional information or documentation when reasonably necessary to evaluate an application or administer a housing program.
3. Resident Agreements and Housing Rules
These Terms govern use of the website and do not replace or modify any separate lease, occupancy agreement, resident agreement, program agreement, house rules, or other written agreement governing residency at a Unity Harbor House property.
Residents are responsible for complying with the agreements and rules that apply to their particular residence or housing pathway.
In the event of a conflict between these Terms and a separate written housing or residency agreement, the applicable housing or residency agreement will govern matters relating to residency.
4. Online Accounts and Resident Portal
Certain features of the Site may require an account, including a future resident portal.
You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. You agree to notify Unity Harbor House promptly if you believe your account or credentials have been compromised or used without authorization.
Accounts may be suspended or terminated when reasonably necessary for security, misuse, or violation of these Terms or an applicable agreement.
5. Online Payments
Unity Harbor House may make online payment functionality available through the Site or resident portal, including for rent or other authorized payments.
Payment transactions may be processed through third-party payment providers. By submitting a payment, you authorize the applicable payment provider to process the transaction according to the information and payment method you provide.
Payment obligations, amounts due, payment schedules, late fees, refunds, and other housing-related financial terms, where applicable, are governed by the applicable lease, resident agreement, invoice, or other written agreement—not by these website Terms.
Additional terms imposed by a third-party payment provider may also apply to payment processing.
Available payment methods, payment instructions, and any applicable transaction requirements will be displayed at the time a payment is initiated. Payment methods and payment processors may change from time to time.
6. Donations
Unity Harbor House may accept voluntary donations through the Site. Donations may be processed through third-party payment providers and may be subject to their terms and policies.
If a donation is submitted through the Site, the donor is responsible for ensuring that the payment information provided is accurate and authorized for use.
Any specific terms concerning recurring donations, refunds, or donation acknowledgments will be provided where applicable.
7. Information and Resources
The Site may contain general information, educational materials, community resources, referral information, and links intended to assist visitors.
Such information is provided for general informational purposes and is not intended to constitute medical, legal, financial, mental health, or other professional advice.
The inclusion of a resource, organization, service provider, or external link does not necessarily constitute an endorsement or guarantee by Unity Harbor House. Visitors should independently evaluate whether a particular service or resource is appropriate for their circumstances.
8. No Guarantee of Availability or Results
Unity Harbor House makes reasonable efforts to provide useful and current information, but information on the Site may change and may not always reflect current availability, eligibility requirements, program offerings, or other circumstances.
The Site does not guarantee the availability of housing, acceptance into any housing pathway, a particular housing placement, or any particular outcome.
9. Communications and Submissions
When you submit information through a contact form, application, chat feature, or other Site feature, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.
You authorize Unity Harbor House to use submitted information for the purposes described in our Privacy Policy, including responding to inquiries, evaluating applications, administering applicable services, and communicating with you.
Do not submit emergency requests, urgent safety concerns, or information that requires an immediate response through website forms or live chat. The Site and its communication tools are not emergency services and may not be monitored continuously. In an emergency, contact 911 or the appropriate emergency service directly.
10. Intellectual Property
Unless otherwise indicated, the text, logos, graphics, photographs, design elements, icons, videos, software, and other original content appearing on the Site are owned by or licensed to Unity Harbor House and may be protected by applicable intellectual property laws. The U.S. Copyright Office confirms that original website authorship, including writings, artwork, photographs, and other eligible works, may receive copyright protection.
You may view and use the Site for personal, informational, and referral-related purposes.
You may not reproduce, distribute, modify, republish, sell, publicly display, or otherwise exploit Site content without prior written permission, except where such use is permitted by applicable law. Third-party names, logos, trademarks, photographs, or other materials appearing on the Site remain the property of their respective owners.
11. External Links and Third-Party Services
The Site may contain links to websites, resources, applications, payment processors, or other services operated by third parties. Unity Harbor House does not control those third parties and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party websites or services may be subject to their own terms and privacy policies.
12. Disclaimer of Warranties
The Site and content are provided on an “as is” / “as available” basis to the extent permitted by applicable law.
While we strive to maintain accurate and useful information, Unity Harbor House does not warrant that the Site or its content will always be complete, current, accurate, uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by applicable law, Unity Harbor House disclaims warranties, express or implied, regarding the Site and its content.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Unity Harbor House and its directors, officers, employees, volunteers, agents, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Site.
This limitation applies to the extent permitted by applicable law and does not limit liability that cannot lawfully be excluded or limited.
14. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Unity Harbor House and its directors, officers, employees, volunteers, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of another party's rights.
15. Privacy
Your use of the Site is also governed by the Unity Harbor House Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.
The Privacy Policy is incorporated into these Terms by reference.
16. Modifications to the Website or These Terms
Unity Harbor House may modify, suspend, or discontinue any portion of the Site or its features at any time.
We may also update these Terms periodically to reflect changes in our website, services, practices, or applicable legal requirements.
Unity Harbor House may also modify, update, expand, reduce, suspend, or discontinue housing pathways, resources, services, features, or other offerings described on the Site. Information regarding availability, eligibility, program features, and other offerings may change without prior notice.
Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
17. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of California, without regard to its conflict-of-law principles.
Any applicable legal proceedings will be subject to the jurisdiction and venue permitted by applicable law.
18. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
19. Entire Agreement
These Terms, together with the Privacy Policy and any other policies or agreements expressly referenced on the Site, constitute the agreement between you and Unity Harbor House regarding your use of the Site, except where a separate written agreement governs a particular service or relationship.
20. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Unity Harbor House
info@unityharborhouse.com
(951) 951-3324